FAQ

Q1. How about your quality?

A1: We promise to refund full payment in case of quality after get back products.

Q2: How about the warranty?

A2: 1 year warranty for all products.

Q3: If you have professional R&D team?

A3: Yes, we will offer technical supporting.

Q4: How about your service?

A4: 1) Boqun promised to reply every question within 10 hours.

      2) 7*24 hours

Q5: If you show order process to us?

A5: Of course, we always offer order status to our every customer on time.

Q6: What is your payment terms?

A6: 1) 100% payment before production for small order

      2) 30% deposit before produciton, 70% balance against BL copy.

Q7: How long your production time?

A7: 1) Ship goods within 1-2 working days for stock products

       2) Ship goods within 3-4 working days for sample.

       3) 7-15 working days for batch order.(Special orders will be discussed before payment).